In developing the problem statement, we provide a precise and, most importantly, measurable description of the current state based on factual evidence that is free of opinion.
In many business environments, the practice of accurately defining problems falls short. We often have a hurried approach to identifying problems and presume solutions. Six Sigma, as a problem-solving methodology, seeks to increase productivity in the problem-solving arena. The system offers tools for a business to properly describe what they are going after, why they are going after it and what they expect to achieve at the end.
Read the full article by Tunc Kip, Temel Gaskets’ Business Development Manager, on Counterman.com